Privacy Policy
Last updated: January 2, 2025
Introduction
At People Loop ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Information You Provide
We collect information that you provide directly to us, including your name, email address, company information, and any other information you choose to provide when you sign up for our service or contact us.
Automatically Collected Information
When you use our service, we automatically collect certain information about your device, including your IP address, browser type, operating system, and usage patterns.
Data You Upload
We store and process the data you upload to train your AI agents, including documents, knowledge bases, and conversation data. This data is encrypted and stored securely.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Detect, prevent, and address technical issues
Data Security
We implement industry-standard security measures to protect your information, including:
- End-to-end encryption for data in transit
- Encryption at rest for stored data
- Regular security audits and assessments
- Access controls and authentication
- SOC 2 compliance standards
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist us in operating our service (under strict confidentiality agreements)
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and receive a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
Third-Party Services
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@peopleloop.io